Support

1. Contact us

If you run into a problem using NoMore Waste, want to suggest a feature, or have any questions about your account, your data or a purchase, please email us at support@nomorewaste.app.

2. Frequently asked questions

NoMore Waste is an inventory and reminder tool for skincare products and supplements. It records the date you open each product and when it expires, reminds you before it expires, and plans your daily skincare routine based on the skin type and skincare goals you enter.

Do I need an account? Does my data sync between devices?

You can use the app without an account. Your products, records and skin journal are stored mainly on your device, and the app works offline.

Once you create an account (with an email verification code, or by signing in with Apple or Google), your data is backed up to it. When you change phones or reinstall the app, sign in with the same account to get it back. Live sync between several devices isn't available yet.

How do reminders work? What can I check if I don't get one?

Reminders are local notifications on your device. They are scheduled from the opened and expiration dates you record, your skincare routine and your reminder settings, and the schedule is refreshed every time you open the app.

• Make sure notifications are allowed in your iPhone Settings → Notifications → NoMore Waste.
• Make sure the matching reminders are turned on, at the times you want, in Profile → Notification settings in the app.
• Check whether a Focus, such as Do Not Disturb, was on at the time.
• If you've just added or changed a product, a date or a reminder setting, open the app once so the schedule can refresh.

How do I delete my account and data?

Go to Profile → Account and tap Delete account at the bottom of the page. You'll be asked to confirm twice. Deletion is immediate and can't be undone: your account, products, records, photos and diagnostic reports are all removed, whether or not you linked an email address, an Apple Account or a Google account.

You can also request deletion by email without the app. See Delete account for the steps and for what we keep.

Is the app free?

NoMore Waste is free to download and use. There is also a Premium plan, which removes the banner ads, unlocks the full monthly report and raises the number of products you can track. Plans come as one-time purchases and auto-renewing subscriptions; the name, contents, duration and price of each plan are shown in full on the purchase page before you confirm.

All in-app purchases are handled by Apple. To request a refund, please contact Apple at reportaproblem.apple.com.